Collection & Customer Service Specialist
Talaat Moustafa Group-
New Cairo, Cairo
Experience Needed:1 To 3 Years
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor’s Degree
- Customer Service/Support
- Responsible for all collection/financial matters that are related to customers’ subscriptions, renewals and bills for Electricity and Water.
- Receives payment from customers for renewing subscription, extending services or paying bills.
- Issues receipts, refunds, credits to customers.
- Registers and update cash flow in a timely manner.
- Responds to complaints complaints/requirements and provide guidance when needed.
- Bachelor’s Degree in Accounting or Finance.
- Very good command of the English Language.
- Strong interpersonal and communication skills
- High level of flexibility and time management
- Ability to work in a fast-paced environment