وظائف

وظائف بنك ابو ظبى الاسلامى 2023

Job Purpose:

The teller operations role is the front end of the organisation involving direct interaction with customers. The role

Serves as a one point interface for most customers for their daily banking needs and also involves some of the most

Critical banking requirements including cash and vault management

Key Accountabilities:

Quality Service:

• Receive and process cash/ cheque deposits from customers.

Process all cash/ operational transactions within limits that cant be affected at Self-Service Zone.

• Verifying customers signatures within limit and obtain proper verification for over limit.

• Process special instructions concerning TDS all sundries transactions.

• Handle customer inquiries/ issues escalating complaints to Operation Head.

Ability to handle large volumes of cash.

• CBE Compliance Audit Procedures:

• Preparing Cash Reports

• Ensure abiding by implementation of all Bank policies and procedures as per set limits and given signature

Authority as well as all compliance/ CBE requests.

• Sales:

• Spot and handle all cross-selling opportunities for opening account to beneficiaries of cheques or transfers

. And any other assigned tasks.

Qualifications

Minimum Qualifications:

• University/ College Degree

• Good command of the English language

Minimum Experience:

• (G12) 2-4 years banking or similar experience preferably in the financial services industry

• (G11) 0-2 Fresh graduates may also be considered at lower entry level grades.

Job specific Skills:

• Enhanced communication skills (Oral written)

• Interpersonal problem-solving analytical and networking skills across various functions.

• Strong customer service orientation and quality management skills.

• Good accounting knowledge and numerical ability.

Generic Skills

Communication Skills

• Customer Service skills

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