- Reply all inquiries on social media channels.
- Tranlsate FAQs and support in website.
- Create contents on posts.
- Support in organizing, promoting internal events.
- Photograph events and create event orders.
- Social media moderator should respond to all given social media accounts professionally and on time while making sure to adhere to that brand and audience strategies.
- Creating a great customer experience and loyalty.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Good knowledge of graphics programs, photoshop, and Illustrator premiere.
- Mass communication Graduates are preferred.
- Good knowledge of using professional cameras (Pictures and videos)
- Multitasking – Handle multiple conversations from different channels at once
- Friendly, professional, and positive attitude.
- Proficient communication, analytic/decision making, and human relation skills.
- Content creator.
- Good knowledge of google analytics.